Terms of Service
These Terms of Service govern your access to and use of the website, services, and communication channels provided by Data Privacy Consulting B.V., a private limited liability company incorporated in the Netherlands.
Summary of Core Legal Provisions
Please review these terms carefully before utilizing our website, initiating contact via our WhatsApp Business bot, or engaging our professional services.
Table of Contents
Corporate Information & Identity
These Terms of Service ("Terms") constitute a legally binding agreement between you (whether individually or on behalf of the commercial entity you represent, hereinafter "Client", "User", or "You") and:
Company Entity
Data Privacy Consulting B.V.
A private company with limited liability (Besloten Vennootschap)
Incorporated under the laws of the Netherlands
VAT / Tax ID: NL863801249B01
Registered Statutory Office
Westplein 12
3016BM Rotterdam
The Netherlands
Official Electronic Communications
Legal & Administration: admin@dataprivacy.eu.com
General Inquiries: info@dataprivacy.eu.com
Corporate Partners
Strongway SA, Switzerland
Netsquad SG Pte Ltd, Singapore
Acceptance of Terms & Scope of Application
By accessing, browsing, or using this website (dataprivacy.eu.com), transmitting inquiries through our web forms, interacting with our official WhatsApp Business conversational bot, or executing a service agreement with Data Privacy Consulting B.V., you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety.
Authority to Contract: If you are acting on behalf of an enterprise, company, partnership, or other legal entity, you represent and warrant that you possess the full legal power and corporate authority to bind that entity to these Terms.
Hierarchy of Agreements: In the event of any direct contradiction between these Terms of Service and an executed bilateral Service Agreement or GDPR Representation Mandate signed between Data Privacy Consulting B.V. and the Client, the provisions of the specific signed bilateral agreement shall prevail.
Scope of Professional Services
Data Privacy Consulting B.V. offers specialized advisory, regulatory representation, and compliance services tailored to international enterprises:
GDPR Article 27 EU Representative
Acting as the mandated legal representative in the European Union for non-EU enterprises subject to Article 3(2) GDPR. Managing supervisory authority (DPA) communications and facilitating data subject requests.
AI & Privacy Governance
Strategic advisory, AI impact assessments (AIIA), risk management frameworks, and compliance preparation for the European Union Artificial Intelligence Act (EU AI Act), directed by certified IAPP AI Governance Professionals.
Consulting & Multi-Jurisdictional Audits
Technical architecture and data protection compliance consulting across GDPR, Swiss Federal Act on Data Protection (FADP / DSG / LPD), Singapore PDPA, and global cross-border transfer mechanisms.
Informational Content & Non-Legal Advice Disclaimer
The information, regulatory guides, articles, pricing simulators, and automated conversational answers provided via this website or our WhatsApp bot are made available solely for general informational and business compliance purposes.
- Nothing on this website or transmitted by our automated systems constitutes formal legal counsel (advocatenadvies) or establishes an attorney-client relationship.
- While we employ certified data protection professionals and specialized consultants, compliance decisions should be evaluated within the context of your specific technical systems and corporate governance.
- Formal legal representation under GDPR Article 27 takes effect solely upon mutual execution of a formal, written Representation Agreement and completion of client identification verification.
WhatsApp Business Channel & Chatbot Acceptable Use
When communicating with our official WhatsApp Business account (+31 10 890 6650) or conversational bot, you agree to comply with Meta's WhatsApp Business Messaging Policy and our acceptable use standards:
Automated Bot Assistance & Human Escalation
You acknowledge that initial interactions are handled by an automated software assistant programmed to assist with service inquiries, FAQs, and preliminary intake. The bot does not issue binding legal determinations. You may request human intervention at any point by typing HUMAN or AGENT.
Prohibited Conduct & Fair Use
- You may not transmit spam, unsolicited commercial advertisements, phishing links, or abusive messages.
- You may not perform automated denial-of-service (DoS) attacks, flood our webhook endpoints, or attempt reverse engineering of our conversational workflows.
- We reserve the right to immediately block, restrict, or report any phone number engaged in malicious, harassing, or fraudulent behavior.
Client Obligations, Verification & Representations
In engaging Data Privacy Consulting B.V. as your GDPR EU Representative or compliance advisor, the Client undertakes and warrants that:
Pricing, Invoicing & Payment Terms
Commercial engagements are subject to the agreed rates published on our website or detailed in the applicable invoice or Service Agreement:
Fee Structure & Currency
All fees are quoted in Euros (EUR) and are payable in advance for the selected representation term (e.g. monthly subscriptions at EUR 20/month or discounted multi-year packages).
Value Added Tax (VAT)
Fees are exclusive of Dutch VAT where applicable. Business clients located in other EU Member States with a valid EU VAT identification number are subject to the VAT reverse-charge mechanism (verlegging van btw). Non-EU entities are billed in accordance with international tax regulations.
Payment Period
Invoices are payable within 14 calendar days from the date of issuance via electronic bank transfer or accepted online payment methods.
Late Payment Interest under Dutch Law
If an invoice remains unpaid after the due date, statutory commercial interest (wettelijke handelsrente ex Article 6:119a Dutch Civil Code) and reasonable debt collection costs shall be charged automatically.
Intellectual Property Rights
All intellectual property rights, trademarks, registered designs, logos, text, code, graphics, assessment methodologies, and documentation featured on this website are the sole property of Data Privacy Consulting B.V. or its licensors.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and view website materials for your internal business evaluation. You may not reproduce, modify, distribute, sell, or decompile any portion of our website or software without our prior written consent.
Confidentiality & Data Privacy
Both parties agree to maintain strict confidentiality regarding all non-public technical, commercial, organizational, and regulatory information disclosed in connection with our services.
Personal data collected through this website, contact forms, and WhatsApp channels is processed strictly in accordance with our comprehensive Privacy Policy, which complies fully with Regulation (EU) 2016/679 (GDPR).
Warranties & Limitation of Liability
To the maximum extent permitted by mandatory Dutch law (Nederlands recht):
Exclusion of Consequential & Indirect Damages
Data Privacy Consulting B.V. shall not be liable for any indirect, special, incidental, punitive, or consequential damages, including loss of profit, loss of revenue, loss of business opportunities, loss of goodwill, or business interruption, arising out of or in connection with the use of our website or services.
Aggregate Financial Cap on Liability
The total aggregate liability of Data Privacy Consulting B.V. for any claim, cause of action, or default arising out of or related to these Terms or any engagement shall be strictly limited to the total fees actually paid by the Client to Data Privacy Consulting B.V. under the applicable agreement in the twelve (12) months immediately preceding the event giving rise to liability.
Exceptions under Mandatory Dutch Law
The limitations of liability contained in this section shall not apply in cases of intentional misconduct (opzet) or gross negligence (bewuste roekeloosheid) on the part of Data Privacy Consulting B.V. or its executive management.
Client Indemnification
The Client agrees to defend, indemnify, and hold harmless Data Privacy Consulting B.V., its statutory directors, officers, consultants, and partner entities against any third-party claims, administrative fines, sanctions, damages, or legal costs resulting from:
- The Client's failure to comply with its substantive legal obligations under the GDPR, national data protection laws, or the EU AI Act.
- Any inaccurate, fraudulent, or outdated corporate information or processing records provided to the Representative.
- The Client's infringement of third-party intellectual property or privacy rights.
- Any breach by the Client of these Terms of Service or applicable statutory duties.
Force Majeure (Overmacht)
Neither party shall be held liable for any delay or failure in performing its obligations under these Terms if such delay or failure is attributable to an event of Force Majeure (overmacht) pursuant to Article 6:75 of the Dutch Civil Code (Burgerlijk Wetboek), including telecommunication grid failures, internet service interruptions, Meta Cloud API downtime, severe cyber-attacks, labor disputes, civil disturbances, or mandatory regulatory orders.
Suspension & Termination
We reserve the right to suspend or terminate service access or representational mandates with immediate effect if:
- The Client fails to pay undisputed fees within 14 calendar days after written notice of default.
- The Client undergoes insolvency, bankruptcy, liquidation, or suspension of payments.
- The Client engages in unlawful activities or commits a material breach of data protection laws that jeopardizes the Representative's regulatory standing.
Upon termination of a GDPR Article 27 mandate, the Client must immediately remove Data Privacy Consulting B.V. as its EU Representative from its public privacy notices, and we reserve the right to inform competent European Data Protection Authorities of the cessation of representation.
Governing Law & Dispute Resolution in the Netherlands
These Terms of Service, all bilateral service contracts, and any disputes, claims, or non-contractual obligations arising out of or related to them shall be governed exclusively by and construed in accordance with the laws of the Netherlands (Nederlands recht).
Exclusive Venue: Courts of Rotterdam, the Netherlands
Any dispute, controversy, or proceeding arising out of or relating to these Terms or our professional services that cannot be amicably settled shall be submitted to the exclusive jurisdiction of the competent court in Rotterdam, the Netherlands (bevoegde rechter te Rotterdam).
The applicability of the United Nations Convention on Contracts for the International Sale of Goods (CISG / Vienna Convention) is expressly excluded.
* Data Privacy Consulting B.V. retains the right to initiate legal proceedings against the Client before the competent court of the jurisdiction where the Client is domiciled or established, notably for the enforcement of payment claims or injunctive relief.
Miscellaneous Provisions & Official Notices
Severability
If any provision of these Terms is determined to be invalid, illegal, or unenforceable under Dutch law, such provision shall be severed or modified to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.
Amendments
We reserve the right to modify these Terms at any time to reflect legislative updates, technological improvements, or modifications in our service offering. The revised version will be published on this page with an updated date. Continued use of our website or services constitutes acceptance of the amended Terms.
Official Contact for Legal Notices
All formal legal notices, questions, or correspondence regarding these Terms of Service must be directed to:
Data Privacy Consulting B.V.
Attention: Legal Department / Management
Westplein 12, 3016BM Rotterdam, The Netherlands
Email: admin@dataprivacy.eu.com
Telephone: +31 10 890 6650